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My bill

Kittenquiries
Level 1: Joiner
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on ‎02-09-2020 19:35

on ‎02-09-2020 19:35

Hi I would like help as I’ve just had a letter saying about paying £612 from lastMonths bill Can you log in and let me know what’s going on please
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MI5
Level 94: Supreme
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on ‎02-09-2020 19:42

on ‎02-09-2020 19:42

@Kittenquiries 

You need to call payment management.

Their number is on this link Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
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on ‎08-09-2020 11:08

on ‎08-09-2020 11:08

@Kittenquiries did you speak to the payment management team and if so did they resolve your issue? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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