Maldives Roaming Charges

[MO786]

Hi,

one of our users recently visited the Maldives and on his return was billed and astronomical amount for using 1 Gb of data.

The user has a an unlimited calls, txt, and data tariff, but no travel add-on.

I've tried to find the information about roaming charges in the Maldives, but can't find anything on the website/net. Does anyone know what roaming charges are in the Maldives?

Thanks

Mo

[Enlli]

Put Maldives in here. 

It's horrendously expensive

https://www.o2.co.uk/international/using-your-phone-abroad

Also

Guide: Roaming MegaGuide 

[MO786]

Hi 

Thanks for the reply. We've been charged £37,000 for 1.5GB. Were arguing with the provider, it's ridiculous what we're being charged. 

[Enlli]

 Definitely something  wrong. 

Assume you have an itemised bill with the data usage breakdown

Sadly, there is only customers here so we can't help further

Good luck with O2

[madasaf1sh]

@MO786 

1.5Gb at £6 per MB so around £9K for 1.5Gb + VAT so £11,059 all I can say is ouch... so that sounds like a miscalculation by your provider... 

The Charges for Business customers can be found here https://www.o2.co.uk/business/solutions/mobile/international/call-and-data-costs-while-abroad 

We always make sure we have travel plans etc on all our devices, even if they don't use them...