Please can you edit your post
@Dipendra to remove your number and address - this is a publicly available forum and your details are not safe on here.
You need to keep trying to contact customer services to get a new sim card and your address update.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
