They are currently unavailable unfortunately
Due to the covid-19 crisis, a lot of our teams have been impacted by lockdowns in various countries.
In the meantime, there is limited support via customer service on the phone; and of course our lovely O2 community forums!
Don't forget, you can still access your account via My O2.
All contact details here Guide: How to find help & contact O2
Buisness CS is 8002 from your O2 phone.
Can you borrow a phone off someone to call?
my mobile o2 mobile number is [Removed]. I have lost my mobile phone when i was in cyprus. I im now in UK and I have no SIM CARD to use. Im struggling to commincate with my family and friends. I have spoken with costumer services yesterday and told me to change my address accourding to my o2 Accound. Previous address was 34 Rutland close. I have moved now in [Removed] I have tried to change this address via log in in to my O2 account.
Currently to change my adress its asking Security Check. Its says to access my details page, A CODE has had sent to [Removed] where this cant be view due to not having this mobile with me. Without this code i cant change my address.
I have tried to contact hrs and hrs but it seems to be not answered. Can I have some good direction to change address then i will order my SIM after.
Your help on this matter would be much appreciated.
I can be contated in my wife's mobile [Removed]