Solved! Go to Solution.
I've had an update on this one which has been posted here. Any new updates will be posted there so please keep an eye on that thread for further news.
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There is no cap on data https://www.o2.co.uk/international/travel-inclusive-zone
You’ll get a daily allowance of 120 minutes and 120 texts, and data, when you roam in our O2 Travel Inclusive Zone. There’s no cap on data, but we’ll manage traffic and may need to slow down speeds depending on usage, and all allowances are subject to our Fair Usage policy. Calls and texts to premium rate numbers and other special numbers are not included.
Thanks, might try CS again, but its a weekend and with the time difference not easy,
Was hoping someone else had experienced this as 50 Mb is not exactly a fair use policy
It's also totally wrong if you have the O2 Travel INCLUSIVE bolt on as shown above. This is what you need to tell customer services if you manage to ring them again @Martin
Best of luck.
@MartinThis is absolutely ridiculous and frustrating for you. If you have the O2 Travel Inclusive bolt on there is NO cap on data as stated on their own info page https://www.o2.co.uk/international/travel-inclusive-zone
Why people are constantly having to call O2 when they are meant to be enjoying a holiday abroad is outrageous. Best of luck with this and let us know how how get on.
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