I was Debited for a phone contract

[Sylvanus]

Hello, Yesterday, i was trying to sign up for an iPhone 15 promax phone contact and I paid £30 for the plan. Afterwards, I was told I am not eligible! Could you kindly revert my money? Thank you.

[Enlli]

This is not O2 but a community of customers.

Usually monies are returned to the account from which the payment is taken within a few days 

Overwise

You can get in touch with Payment Management team on 0800 902 0217 

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm