on 14-06-2024 15:46
I'm trying to pay two business contracts and there is absolutely no way online to do this which is absolutely ridiculous. I have tried setting up a direct debit. Every month I go through the same old stress and hours of time waiting on the phone. It should be better than this, especially for business customers. Any ideas?
on 14-06-2024 15:53
@AmandaA See if anything in this guide helps: How can I pay my bill? (o2.co.uk)
The Payment Management Team number is 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Also:
Business Customer Service Number Charges
From your O2 mobile | 8002 | Free |
From a landline | 0800 977 7337 | Free |
From abroad | +44 7860 980 202 | Free† |
Opening times
Monday - Friday | 8am - 8pm |
Saturday | 9am - 5pm |
Sunday | 9am - 5pm |
Online Business Customer Service Number Charges
From your O2 mobile | 8002 | Free |
From a landline | 0800 977 7027 | Free |
From abroad | +44 808 100 4439 | Free† |
on 14-06-2024 15:53
Have you tried the app?
https://www.o2.co.uk/business/myo2business
Give O2 a call on 8002 to set up direct debits.