cancel
Showing results for 
Search instead for 
Did you mean: 

I am trying to buy a bolt on all night

Oonagh
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have tried 3 time or 4 times to buy a bolt on but it won't let me and I am almost out of data why is this
Message 1 of 5
2,618 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
As customers like yourself, we wouldn't know.
I'd try contacting customer service after 8.00am this morning http://www.o2.co.uk/contactus or try to add the bolt on again this morning as O2 update their systems overnight.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
2,598 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
As customers like yourself, we wouldn't know.
I'd try contacting customer service after 8.00am this morning http://www.o2.co.uk/contactus or try to add the bolt on again this morning as O2 update their systems overnight.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
2,599 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:
@Oonagh as you are a business customer you need to ring Business Customer Services on 8002 if you find you are still having problems. Between 8-8:30am is the best time to call to avoid a long wait.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 3 of 5
2,596 Views

Anonymous
Not applicable

The system may have been down for maintenance 

Message 4 of 5
2,580 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @Oonagh, did you manage to get your bolt-on since you last posted? There are some useful suggestions ahead, please take a look and let us know hwo you're getting on slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
2,545 Views