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How do I get in touch to pay a bill

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Jenzel83
Level 1: Joiner
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on ‎17-08-2020 10:51

on ‎17-08-2020 10:51

Want to pay half of a bill what I owe now then paying next week
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MI5
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In response to Cleoriff
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on ‎17-08-2020 11:07

on ‎17-08-2020 11:07

@Jenzel83 

You need to speak to payment management.

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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on ‎17-08-2020 10:56

on ‎17-08-2020 10:56

Hi @Jenzel83 

Contact customer services Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
  • 144166 Posts
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on ‎17-08-2020 11:07

on ‎17-08-2020 11:07

@Jenzel83 

You need to speak to payment management.

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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LukasB
Former Staff
In response to MI5
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on ‎24-08-2020 17:26

on ‎24-08-2020 17:26

Hey @Jenzel83 hope you managed to speak to someone and get this sorted.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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