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on 17-08-2020 10:51
Solved! Go to Solution.
Accepted Solutions
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on 17-08-2020 11:07
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on 17-08-2020 11:07
You need to speak to payment management.
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-08-2020 10:56
Hi @Jenzel83
Contact customer services Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
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on 17-08-2020 11:07
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on 17-08-2020 11:07
You need to speak to payment management.
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-08-2020 17:26
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on 24-08-2020 17:26
Hey @Jenzel83 hope you managed to speak to someone and get this sorted.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?

