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Help needed

mdc
Level 1: Joiner
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Well, O2 dont ans calls anymore... I am up to 6 hours now in unanswered calls.

 

I have tried to log onto my business account and the number it gives for verification text is not on my account?

 

Any ideas... maybe move to Vodafone!

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madasaf1sh
Level 77: Grand Master
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@mdc 


If you have been on hold for 6hrs, Hang up and call again, as your call has probably dropped into an IVR blackhole (this happens with all call centre operators) 

 

Or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Bambino
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@mdc Also take a look here: Contact Us | Business Customers | O2 Business

Or if you're that unhappy: Cancelling your contract - An updated guide - O2 Community

I DO NOT WORK FOR O2



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