Esim

Dtm0212
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Good afternoon. 
I am travelling abroad and have lost my SIM card. Can I get an eSIM to replace the simcard?

Message 1 of 3
138 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150784 Posts
  • 645 Topics
  • 28727 Solutions
Registered:

@Dtm0212 

You need to report it to O2.

A replacement will be sent to your home address.

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
136 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 150784 Posts
  • 645 Topics
  • 28727 Solutions
Registered:

@Dtm0212 

You need to report it to O2.

A replacement will be sent to your home address.

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
137 Views

Dtm0212
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

MI5, yip a call to the "lost phone" section of O2 has resulted in a new Esim being posted to me.

Appreciate the assist

 

Message 3 of 3
99 Views