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Data all used prematurely

NickP
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I have just received a message to say my data allowance is all used until January . Given today is my reset day this must be wrong. Did anyone else get this message?
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Cleoriff
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@NickP

No I haven't though it may be a glitch due to the outage

Check in My O2 and see how much you have left http://www.o2.co.uk/myo2

If you need to query it again please call customer services https://www.o2.co.uk/contactus

Welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@NickP

No I haven't though it may be a glitch due to the outage

Check in My O2 and see how much you have left http://www.o2.co.uk/myo2

If you need to query it again please call customer services https://www.o2.co.uk/contactus

Welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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MI5
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Most likely a delayed message.
Check you usage on your MyO2 web portal.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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Hi @NickP, just wanted to check as it's been a couple of days since you last posted, if you managed to get any additional information regarding your data usage?

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NickP
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Not so far, my wife's phone recieved the same message so hopefully it is a glitch following the outage.

 

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