Solved: Data Sim not working in tp-link 4G mobile wifi hub

Oli13 · ‎18-07-2019

Company recently ordered a Data sim on pay monthly business contract, it works fine in my phone but not in the mobile wifi unit that it was intended for. My personal tesco sim works in the tp link (M7200) box but not the new 02 one.

Any help gratefuly recieved.

MI5 · ‎18-07-2019

@Oli13

Sounds like you need to manually enter ther apn in the router.

https://www.infisim.com/change-apn-settings-router/

Use these settings:

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-07-2019

@Oli13

Sounds like you need to manually enter ther apn in the router.

https://www.infisim.com/change-apn-settings-router/

Use these settings:

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oli13 · ‎18-07-2019

you've solved my problem, all now working.

Many thanks,

Oli

MI5 · ‎18-07-2019

My pleasure mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Troikatone · ‎18-09-2021

Thankyou so much. Following your suggestion. I have sorted the router. Nice one

MI5 · ‎18-09-2021

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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