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Data Sim not working in tp-link 4G mobile wifi hub

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Oli13
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on ‎18-07-2019 14:10

on ‎18-07-2019 14:10

Company recently ordered a Data sim on pay monthly business contract, it works fine in my phone but not in the mobile wifi unit that it was intended for. My personal tesco sim works in the tp link (M7200) box but not the new 02 one.

Any help gratefuly recieved.  

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MI5
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on ‎18-07-2019 14:13

on ‎18-07-2019 14:13

@Oli13 

Sounds like you need to manually enter ther apn in the router. 

https://www.infisim.com/change-apn-settings-router/

Use these settings:

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎18-07-2019 14:13

on ‎18-07-2019 14:13

@Oli13 

Sounds like you need to manually enter ther apn in the router. 

https://www.infisim.com/change-apn-settings-router/

Use these settings:

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Oli13
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on ‎18-07-2019 14:40

on ‎18-07-2019 14:40

you've solved my problem, all now working. 

 

Many thanks,

 

Oli

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MI5
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on ‎18-07-2019 14:48

on ‎18-07-2019 14:48

My pleasure mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Troikatone
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on ‎18-09-2021 11:01

on ‎18-09-2021 11:01

Thankyou so much. Following your suggestion. I have sorted the router. Nice one 

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MI5
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on ‎18-09-2021 11:47

on ‎18-09-2021 11:47

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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