Contact is held by third party

[Buddy73]

Trying to sort this out but cannot get through to customer services

[madasaf1sh]

@Buddy73 

If your contract is managed by a 3rd party you need to speak to them, as you don't have a direct relationship with o2 and they wont be able to help..

[Buddy73 · Accepted solution]

trying to contact o2 but no joy in getting through without being put through to the third party 

[Buddy73]

I just want to talk to o2

[madasaf1sh]

@Buddy73 

If its about your contract you cant, as the CS etc is all managed by them.. So you are not an o2 direct customer..

This is not customer services either...

[Bambino]

@Buddy73 If you are not the account holder O2 will not speak to you.