on 14-10-2024 17:01
I've had calls and emails from Communications Plus who say they are part of/affiliated with O2 and we can do our business upgrades and contracts with them. Is this correct? Is it safe to talk to them and deal with them rather than directly with O2?
I do need to upgrade and have already spent too long on hold to O2 this afternoon trying to get an answer. It would be easier to deal with them.
Any advice?
on 14-10-2024 17:15
Steer clear. They are part of O2's "trusted" partners.
Yes they only do business accounts but you will be with them and not O2 if you sign up.
None of the "trusted" partners seem to have a good reputation.
on 14-10-2024 20:12
on 14-10-2024 20:12
The four tabs on this webpage list all of O2's "trusted partners" :-
O2 Approved Business Partners | O2 Business
https://www.o2.co.uk/business/contact-us/partners#1
I am sure that they must have many satisfied customers !
Take care. 👍
on 14-10-2024 20:20
on 14-10-2024 20:20
@Oxonian wrote:
I am sure that they must have many satisfied customers !
Until you realise that you are vastly overpaying, try to leave and find out you can't because of some obscure clause in the T&C's
on 14-10-2024 20:27
-Just stay the hell away from these bandits!
on 14-10-2024 20:51
on 14-10-2024 20:51