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Level 1: Joiner
Posts: 1
Registered: ‎03-09-2018
Accepted Solution

Change suppliers

I have a personal mobile on 3 contract expire October

I get 25% off as a customer 02 working for FirstPort

Can I trade in and switch like for like contract and uodate handset ?

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Level 66: Unequalled
Posts: 14,551
Registered: ‎31-03-2010

Re: Change suppliers

@Pete You will need to speak to customer service. Call. Don't use Live Chat. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Posts: 98,511
Topics: 545
Solutions: 12,403
Registered: ‎04-04-2012

Re: Change suppliers

You can check your eligibility for a discount by following the help here https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...
Details of O2 recycle are here https://www.o2recycle.co.uk/ although we usually recommend selling your phone to CEX for the best price.
If you do move to O2, details of how to keep your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Change suppliers

Hi @Pete, there's some useful info above from @Bambino and @MI5 smiling I hope this is what you were after and helps, but please do let us know what you decide to do and if you need any further help!

 

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