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[Julie12]

Don’t think I am getting a good deal when comparing to other providers. I’m out of contract so think I will probably move but just wanted to give you the chance to put things right. Please call me on xxxxxxxxx thanks Julie

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Cleoriff · Accepted solution]

@Julie12 

You need to remove your phone number as this is an open forum. No one from O2 will call you I'm afraid. You can call them on any number in this guide Guide: Coronavirus Community Help and Support 

If you want to cancel, all info here Guide: Cancelling Your Contract