Solved: Call Merge on iphone X stopped working

PrismBC · ‎19-01-2019

My ability to merge calls on my iphone X (IOS 12.1.2) seems to have stopped working. It used to work perfectly however yesterday I was trying to merge two other callers and the call simply kept cutting out. My business partner had no issues using his iphone 8. Apple just say speak to your service provider! Any ideas?

MI5 · ‎19-01-2019

@PrismBC you need to call 8002 for customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-01-2019

@PrismBC you need to call 8002 for customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎21-01-2019

Hi @PrismBC, I was wondering if you managed to find out more about this since you last posted - did you get a chance to reach out to Customer Services, as advised above?

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