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Michelle253130 · ‎03-09-2024

I'm cut off and can't call out can you help

MI5 · ‎03-09-2024

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: Is the network down for me or everyone?

https://www.o2.co.uk/apps/my-network

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Looks like a nearby phone mast isn’t working as it should, sorry.

Our engineers will be on the case already, and your service might come and go until we fix it.

Updated 17:06 (refreshed hourly). Recent faults might not show yet.

https://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎03-09-2024

@Michelle253130 If you need to speak to O2 Business customer support, download Skype:

Guide: A Guide to Skype

You can call free on +44800 977 7337

I DO NOT WORK FOR O2

MI5 · ‎03-09-2024

Save your effort @Michelle253130

No one can tell you any more than you can see from the status page.

Just register there for updates.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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Roaming confusion

SOMEONE ENGLISH

Abroad

Data usage

Direct Debit