Business Transfer of Ownership Form - wont print

[Anonymous]

Upgrading my personal account to a business account to bill to my new company, and I've been advised that I need to complete Business Transfer of Ownership Form - complicaton, when I clock on the link of the form o2 have sent you can't print it (the option is greyed out) so I can't complete the form!!! Rang customer services who said they couldnt post me a hard copy of the form as this was 'not the process'...

So now I cant complete the form theyve sent me which they have sent me to complete!! Its a pdf file and a worl colleague has also takeb the form home to print from his home compuer and he has the same greyed out option....

[jonsie]

Have you tried Control+P? 

[MI5]

Opens fine for me and I have the print option.
I'm using Chrome so try that browser.

[Anonymous]

Yes, it doesn't work unfortunately

[Cleoriff]

Just tried it on PC using Win 10 and Firefox, It opens fine for me as well?

[MI5]

It must be your settings or something blocking it.
Anti virus, incognito etc ?

[Martin-O2]

Hey @Anonymous are you still having issues with this? 

[MI5]

I'm not sure how, but I do get the print option, however, I shouldn't do as the file is password protected, so O2 or @Martin-O2 needs to get you the password.

I would also check the email carefully that you received the file in as the password may have been included in the email.