Re: Business Transfer of Ownership Form - wont pri...

Anonymous · ‎11-12-2017

Upgrading my personal account to a business account to bill to my new company, and I've been advised that I need to complete Business Transfer of Ownership Form - complicaton, when I clock on the link of the form o2 have sent you can't print it (the option is greyed out) so I can't complete the form!!! Rang customer services who said they couldnt post me a hard copy of the form as this was 'not the process'...

So now I cant complete the form theyve sent me which they have sent me to complete!! Its a pdf file and a worl colleague has also takeb the form home to print from his home compuer and he has the same greyed out option....

jonsie · ‎11-12-2017

Have you tried Control+P?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎11-12-2017

Opens fine for me and I have the print option.
I'm using Chrome so try that browser.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-12-2017

Yes, it doesn't work unfortunately

Cleoriff · ‎11-12-2017

Just tried it on PC using Win 10 and Firefox, It opens fine for me as well?

Veritas Numquam Perit

MI5 · ‎11-12-2017

It must be your settings or something blocking it.
Anti virus, incognito etc ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎12-12-2017

Hey @Anonymous are you still having issues with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎12-12-2017

I'm not sure how, but I do get the print option, however, I shouldn't do as the file is password protected, so O2 or @Martin-O2 needs to get you the password.

I would also check the email carefully that you received the file in as the password may have been included in the email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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