on 30-11-2024 14:45
My outgoings calls and data have been blocked because of a late payment but even though I paid my bill I still cannot call anyone or access internet so I cannot even call customer service what an I supposed to do?? I am abroad with no ability to call UK numbers from someone else
on 30-11-2024 14:58
You can get in touch with Payment Management team on +44 800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Airtime & Device Plans)
Use Skype to call Guide: A Guide to Skype