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Level 1: Joiner
Posts: 6
Registered: ‎17-12-2019

Bill information

Hi,
On my bill it shows a mobile number 6 times
Without the zero in front. The call lasting for 00:00:01 for each one. What does this mean? Has the number been dialled incorrectly and a zero should go infront?
Thanks
Posts: 116,777
Topics: 575
Solutions: 16,224
Registered: ‎04-04-2012

Re: Bill information

@Eagle 

You should call customer services to check the number as we can't see your account or bills on here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 6
Registered: ‎17-12-2019

Re: Bill information

Can I post you a screen shot with personal data hidden?
Posts: 116,777
Topics: 575
Solutions: 16,224
Registered: ‎04-04-2012

Re: Bill information


@Eagle wrote:
Can I post you a screen shot with personal data hidden?

Yes, no problem

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,561
Topics: 580
Solutions: 4,312
Registered: ‎04-01-2009

Re: Bill information