Re: Bill information

Eagle · ‎17-12-2019

Hi,
On my bill it shows a mobile number 6 times
Without the zero in front. The call lasting for 00:00:01 for each one. What does this mean? Has the number been dialled incorrectly and a zero should go infront?
Thanks

MI5 · ‎17-12-2019

@Eagle

You should call customer services to check the number as we can't see your account or bills on here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Eagle · ‎17-12-2019

Can I post you a screen shot with personal data hidden?

MI5 · ‎17-12-2019

@Eagle wrote:
Can I post you a screen shot with personal data hidden?

Yes, no problem

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-12-2019

It could possibly be a data charge but a screenshot would definitely help.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Bill information

02 app

Regarding my phone

change address

Refund and close account .

Change name on account