Bill analyser

robertxx · ‎22-11-2018

From the "My Account" page, I click on "View My Bill" and get a page with "O2" in large letters and nothing else. Any ideas, please?

MI5 · ‎04-04-2012

@robertxx

See if this helps Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Marjo · ‎23-07-2014

Hey @robertxx , how are you getting on with your account - is it working today?

I'll link to the My O2 Business Analyser demo page as well just in case that would be of help, see here.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help

If you'd like to take part, why not register?
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robertxx · ‎22-11-2018

Hello Marjo

I managed to prepare the invoice as a pdf for download and save my email address as the destination as it was originally, but nothing else seems to then happen. I used to get an email with the download shortly after requesting the invoice.

Thanks for investigating. I got quite a bit further along this time

robertxx · ‎22-11-2018

This time I was successful by clicking on the "invoice ready" link which displayed the pdf which I could then download.

Thank you Marjo

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Bill analyser

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