on 24-11-2017 15:30
Hey thanks for all your help with this -
I would advise that anyone readng this who has had issues to contact the same service I have - https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issu...
In cases such as this, the more people who report the better. Strength in numbers etc
on 17-09-2018 13:19
Was just wondering what the outcome of this case was?
We're currently in the same posistion, tried to cancel within 48hours, they explained this wasnt an option and then offered a further 5% discount.
We are still within 14 days, however because it is a business contract apparently there is no cooling off period, however we're still not happy to continue with these.
Any advice on our options?
on 17-09-2018 13:50
You're unlikely to win by yourself.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 17-09-2018 14:43
on 18-09-2018 12:04
Thanks for the tag @jonsie!
I'll drop you a Private Message here on the forum shortly @Pocockn to get some additional details and we can check on our end what the best next steps would be.
on 19-09-2018 08:45
on 26-09-2018 09:52
on 26-09-2018 11:46