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Account blocked?

Jon-1971
Level 1: Joiner
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I have some questions 

1. Paid my balance last week bit phone appears to still be blocked- could this be sorted 

2. Don't know why I'm with 02 business as I don't have a business or a business account

3. I seem to be spending a lot of money each month for not a lot can my bundle be discussed please

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Bambino
Level 86: Prestigious
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@Jon-1971 This is not O2. This is a customer community. All ways to contact O2 can be found here:

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



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Oxonian
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It is often said @Jon-1971 that payments take a few days to clear and for O2 systems to update, so if you paid late last week, question 1 might be "in the pipeline". You can avoid future issues of this nature by setting up a direct debit :-

 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

 

On your point 3 @Jon-1971, looking at Uswitch might be worthwhile :-

 

SIM Only Deals: Compare our best in July 2024 - Uswitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/

 

At the time of writing, they have five O2 deals available :-

 

Oxonian_0-1719863902484.png

 

However, I have no idea whether you will be able to "Upgrade" to one of those tariffs from your current business account. Maybe someone else might know ? 

 

 

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