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4g issue

Gu
Level 1: Joiner
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Hello
I have dual sim Xiaomi Mi A2 phone with O2 business and Lebara SIM card. I can get very good 4g network with Lebara SIM card but I never had any 4g network with O2 business SIM card. I have contacted O2 multiple time bad they have sent all APN SETTINGS.
I have also got replacement simcard to correct this issue but no success.

Please advice.
Thanks
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madasaf1sh
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Only one sim card slot supports 4G Data, as per this from Xiaomi Website

"When using two SIM cards, one will support 4G
while the other will not."

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

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MI5
Level 94: Supreme
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Have you enabled 4g on both SIM slots or swapped the sims around ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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Only one sim card slot supports 4G Data, as per this from Xiaomi Website

"When using two SIM cards, one will support 4G
while the other will not."

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 5
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MI5
Level 94: Supreme
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@madasaf1sh wrote:
Only one sim card slot supports 4G Data, as per this from Xiaomi Website

"When using two SIM cards, one will support 4G
while the other will not."


That's what I figured hence the question about swapping sims around.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hi @Gu , it would be great to hear how you're getting on and if you've tried the suggestions above? slight_smile

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