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4g and wifi calling suddenly switched off

aaylwin
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎14-04-2021 06:57

on ‎14-04-2021 06:57

Hello,
I’ve woken up to find my Wi-fi calling and 4g calling have been turned off. I need both of these for business purposes starting at 0730 today. We have no overdue accounts or anything. What’s going on?!
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Cleoriff
Level 94: Supreme
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on ‎14-04-2021 07:40

on ‎14-04-2021 07:40

@aaylwin 

Try either of these fixes.

 

Activate flight mode

Remove sim and reboot phone

Insert sim while flight mode is still active Select wifi calling and switch off flight mode

OR

Turn your phone off and remove SIM card.

Turn phone back on and wait for it to boot up, then replace SIM with phone on..

Veritas Numquam Perit

Girl in a jacket
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TheresaV
Former Staff
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Registered:

on ‎21-04-2021 11:57

on ‎21-04-2021 11:57

Hi @aaylwin! Did you find any of the above suggestions fixing the issue?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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