on 02-11-2021 22:05
I have been a O2 business customer for some years and have recently noticed that O2s network has ground to a halt. The network checker confirms this as and says use Wi-Fi . I have been given the option of buying a Boost Box. I know the older ones use to be 3G only. Does anyone know if the latest models support 4G ?
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on 02-11-2021 22:15
The boostbox provides a 3g signal which a 4g phone phone can use.
Remember, this is only for calls and texts so 3g is fine.
https://www.o2.co.uk/help/network-coverage-and-international/boostbox-guide
on 02-11-2021 22:15
The boostbox provides a 3g signal which a 4g phone phone can use.
Remember, this is only for calls and texts so 3g is fine.
https://www.o2.co.uk/help/network-coverage-and-international/boostbox-guide
on 02-11-2021 22:36
Thanks for the reply . That’s what I thought . But I recently saw on You Tube a O2 Boost Box Model Nokia SS2GEI. This model supports 4G. I saw a recent review which stated that O2 boost box support 3/4G. Trying to get any sense out of customer service is like trying to pull hens teeth.
on 02-11-2021 22:51
on 02-11-2021 22:51
It can be painful these days unfortunately.
If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 04-02-2022 16:29
on 04-02-2022 16:29
Did you ever get your Boost Box ? I am trying to get hold of one. Nobody at O2 seems to even know they exist. Who on earth do i contact to get one ?? Any clues ?
Regards
Andrew
04-02-2022 18:19 - edited 04-02-2022 18:19
04-02-2022 18:19 - edited 04-02-2022 18:19
o2 are killing them off, now that WiFi calling is available on all contracts, Consumer, SME, and Enterprise.
You also had to be a business customer to get hold of them.