Solved: wifi not connecting

Anonymous · ‎16-01-2013

can anyone tell me why my iphone 4 does not connect to my wifi when in the house and only connects to3g. i have went through 3gb of data in 1 month

jonsie · ‎16-01-2013

make sure you have wifi switched on and select your home wifi from the list. Enter the password or key (case sensitive) and you should see it connected.

Is the wifi key greyed out? If so see http://support.apple.com/kb/TS1559

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View solution in original post

jonsie · ‎16-01-2013

make sure you have wifi switched on and select your home wifi from the list. Enter the password or key (case sensitive) and you should see it connected.

Is the wifi key greyed out? If so see http://support.apple.com/kb/TS1559

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎16-01-2013

Can you check if the wifi switch is on ?

Is it detecting your wifi network?

What errors are you getting if any?

Have you done the normal things like resetting the iphone turning it on and off etc.

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Anonymous · ‎16-01-2013

If its not picking up your home network then check the routers privacy settings. Some are set to hide themselves.

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