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when calling a land line, they can hear me but i can't hear them !!

Anonymous
Not applicable

I have two iphone 4S's both have different number's when I dial out to a land line they can hear me but I can't hear them this happens with both phones, If I call my other moblie phone moblie to moblie it will ring but cant hear anything on either phone, this only happens O2 to O2 If I call any moblies on another networks same thing they can hear me but I can't hear them, when you dial out although it's ringing on the called phone you can't hear it ringing/dialing on the phone your making the call from, every thing else works fine ie texts/ emails has anyone else had this problem ???? Thank's.........   

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adamtemp64
Level 66: Unequalled
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have a look here sounds like blocked / faulty headphone sockets or speakers https://support.apple.com/en-gb/HT203794

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

have a look here sounds like blocked / faulty headphone sockets or speakers https://support.apple.com/en-gb/HT203794

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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Are you using the native phone app to call or Tugo?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Hi @Anonymous Did the below advice help you out - did you manage to sort your issue in the end?

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Anonymous
Not applicable
I am having the same issue has yours been resolved?
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