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what happened when my contract finished?

Anonymous
Not applicable

my contract is due to finish soon, will the phone charge just stops and just the tarriff continures/

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MI5
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If you are on refresh you will stop paying for the phone and just continue with the airtime payment.
If on a normal contract you will just continue paying the same monthly fee until you either cancel, upgrade or change to a sim only plan.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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Hi @Anonymous

You have to give notice else it will continue as a rolling contract (tariff dependent) All info here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

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Message 2 of 4
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MI5
Level 94: Supreme
  • 149766 Posts
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Registered:
If you are on refresh you will stop paying for the phone and just continue with the airtime payment.
If on a normal contract you will just continue paying the same monthly fee until you either cancel, upgrade or change to a sim only plan.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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jonsie
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Once the phone plan is finished, if you are happy with your current phone, it may be beneficial to end the airtime contract and go onto sim only.

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