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usb c to micro charger sent

JDJ
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I upgraded my phone and received a usbc to micro wire instead of micro to usb wire, the usb c is useless to me unless I have to buy an adapter for it to work. can I send this back to 02 and get a micro to usb wire instead as I cannot charge my new device with the wire they sent without spending out money on an adapter.

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MI5
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@JDJ 

It's what Apple now supply so it cannot be changed by O2.

You can use your old iphone charger and lead or buy a USB-C charging plug.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@JDJ 

It's what Apple now supply so it cannot be changed by O2.

You can use your old iphone charger and lead or buy a USB-C charging plug.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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Plug here from Amazon https://www.amazon.co.uk/Anker-Charger-Durable-PowerPort-Included-White/dp/B08LPCJ1YX/ref=sr_1_1_ssp...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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JDJ
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thank you for replying quickly.

looks like i am going to have to buy an adapter plug as my old phone I was selling including charger with it as the buyer would not have a charger otherwise.

thank you

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JDJ
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thank you
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MI5
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You're welcome.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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