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Anonymous
Posts: 0

upgrade

Hi, as I am about to upgrade my phone to a iPhone does the monthly payment come out of my bank account straight away?

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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: upgrade

[ Edited ]

Hi @Anonymous Once the order has been accepted (if in stock) and  delivered ....your payment will usually start then. Any upfront cost will be taken immediately of course

Have a look at this link

http://www.o2.co.uk/help/bills-and-payment/after-you-upgrade

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Anonymous
Posts: 0

Re: upgrade

okay thankyou, but what if my monthly payment for my current phone was taken out my bank account today?
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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: upgrade


@Anonymous wrote:
okay thankyou, but what if my monthly payment for my current phone was taken out my bank account today?

That will have been taken because you still owe it on your old contract. Have a look at the link I added in my post above..

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Anonymous
Posts: 0

Re: upgrade

perfect thankyou!
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Posts: 101,988
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: upgrade

Your bill will just continue to roll on as normal if you do an upgrade.
It would only change if you took a new contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)