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upgrade phone do I need to swap sims

Anonymous
Not applicable

Hi

I recently upgraded my phone but went for the same one again an iphone 5s.  Do I need to use the new sim that came with the phone or should I just swap my old sim over?

thanks

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MI5
Level 94: Supreme
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No, just put your old sim in the new phone.
The contract is switched over on o2's computer already.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:
No, just put your old sim in the new phone.
The contract is switched over on o2's computer already.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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It's worth keeping the sim as a spare in case you have a problem but you would need to use the form here: http://swapmysim.o2.co.uk

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Marjo
Former Staff
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Hey @Anonymous welcome to the forum! slight_smile Are you all good now or any additional questions our community could help with? slight_smile

Out of curiosity, what colour did you go for? grin I think iPhone 5S are the colourful ones. I used to have the green one!

 

Thanks @jonsie and @MI5 for helping! slight_smile

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