This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

upgrade iphone 4 to a iphone 5s an dontknow howto activate sim

Anonymous
Not applicable

on ‎08-12-2014 21:56

on ‎08-12-2014 21:56

Hi I need help I upgraded my iPhone 4 to iphone 5s today an I've tried everything to activate the nano sim for the new fone it still says no service at top of screen what should I do??

Message 1 of 4
2,303 Views
0 Kudos
3 REPLIES 3

MI5
Level 94: Supreme
  • 144338 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

‎08-12-2014 22:08 - edited ‎08-12-2014 22:08

‎08-12-2014 22:08 - edited ‎08-12-2014 22:08

Have you contacted CS http://www.o2.co.uk/contactus ?

If you have and they have activated the sim, try restarting the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
2,294 Views
0 Kudos

Anonymous
Not applicable

‎08-12-2014 22:10 - edited ‎08-12-2014 22:14

‎08-12-2014 22:10 - edited ‎08-12-2014 22:14

Have you performed the sim swap.

This moves your tariff and number from the micro sim card to the new nano SIM card.

Sim Swap link -> http://swapmysim.o2.co.uk Or text SWAP to 20220

The Service will stop on the original SIM card which indicates the swap has started. Turning the phone Off and On , or if applicable switching airplane mode On and Off ,with the new SIM card in every 20 minutes or so will typically help the connection to settle.
Message 3 of 4
2,286 Views
0 Kudos

MI5
Level 94: Supreme
  • 144338 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎08-12-2014 22:18

on ‎08-12-2014 22:18

@Anonymous wrote:

I've tried everything to activate the nano sim 

It would also help if you could define "everything" please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
2,273 Views
0 Kudos
Top Kudoed Authors
View All
Top