Solved: updating from iPhone 11 with IOS14 to iPhone 15 wi...

Flicknetcher · ‎11-06-2024

Hi, I have bought an iPhone 15 for my daughter.

Her current iPhone 11 is still running ios14 as she has no space to update!!

What is the best way to transfer all her data to her new phone please?

Cheers

MI5 · ‎11-06-2024

@Flicknetcher

Do a full backup to itunes or icloud then factory reset the 11.

This will give you enough space to update the 11 and reinstall the backup to the it.

You can then do a phone to phone transfer or install the backup to the 15.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-06-2024

@Flicknetcher

Do a full backup to itunes or icloud then factory reset the 11.

This will give you enough space to update the 11 and reinstall the backup to the it.

You can then do a phone to phone transfer or install the backup to the 15.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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