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unlocking iphone 6

Katetra
Level 1: Joiner
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Hi,

 

So i am no longer an o2 customer but i am trying to unlock an o2 iphone 6 that i used to have on a contract with o2.. i have waited 72 hours and not had a text message or email to say it has been done and my sim still says its unsupported when i put it in the iphone. i needed it unlocking as my current phone needs to be sent away for repair.

 

if there are any options for unlocking my phone would be helpful.

 

regards

katie

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Katetra
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Thank you to everyone who posted here trying to help out.

 

@EmilieT @Anonymous @MI5 @jonsie 

 

the problem has been fixed slight_smile

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Anonymous
Not applicable

Pleased to hear it's now all sorted and you can use the SIM in the device you now have unlocked @Katetra

Message 12 of 15
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MI5
Level 94: Supreme
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How did you fix it so quickly?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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EmilieT
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@MI5 @jonsie 

The gurus were able to jump in very quickly to help with the request, but that wouldn't have been possible without your advice and mentions relieved

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