unlocking handset to any network

[Anonymous]

I have just upgraded my handset and have requested my new handset be unlocked to any network. Any idea how long it takes for this to be processed?

[jonsie]

Ignore any instructions on the email about connecting the phone to iTunes to complete the unlock. It's not needed now on the later iOS, simply insert a non-O2 sim card in the phone but not giffgaff, Tesco or any other mvno that uses o2. Just something else that O2 has never updated... 

[gmarkj]

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@Cleoriff wrote:

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@gmarkj wrote:
New handsets (unless fully paid for) normally take 2-6 months before they can be unlocked.
Information about unlocking here:
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

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Usually only 'flagship' devices though (particularly the new iPhones) @gmarkj. ?

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Yes - flagship (new NEW) devices only.

I assumed the OP meant to a NEW iPhone and not a new phone.

Should have asked rather than assumed - school day for me and thanks to all for actually answering correctly!

[Cleoriff]

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@gmarkj wrote:

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@Cleoriff wrote:

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@gmarkj wrote:
New handsets (unless fully paid for) normally take 2-6 months before they can be unlocked.
Information about unlocking here:
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

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Usually only 'flagship' devices though (particularly the new iPhones) @gmarkj. ?

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Yes - flagship (new NEW) devices only.

I assumed the OP meant to a NEW iPhone and not a new phone.

Should have asked rather than assumed - school day for me and thanks to all for actually answering correctly!

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No problem...I thought there may have been another change I hadn't caught up on....

[gmarkj]

No, only me jumping to a wrong conclusion!

[Martin-O2]

Hey @Anonymous do you have an update on situation? Has the unlock request gone through yet? 

[Anonymous]

Yes I do and my problem is solved, thank you to all replies.