on 25-10-2016 16:08
on 25-10-2016 16:08
Anybody know how ot get o2 to unlock a phone? I have tried the online form and got an automatic reply saying they could not find it but then you cant reply to the email.
I tried the onlien chat they found it and said it would be 48 hours, that did not happen, I tried the on line chat for gurus and they said it would take 7 days, that time is past and still not unlocked and now o2 on line chat seems to be down.
Anybody any suggestions on how I can unlock a iphone 5 s on o2?
Thx really appreciate any advice as o2 have been no help at all
Solved! Go to Solution.
on 25-10-2016 16:15
Hi, go to your my o2 section when logged in, choose my device, you can get it unlocked from there for free.
Also available via the my o2 app
on 25-10-2016 16:15
Hi, go to your my o2 section when logged in, choose my device, you can get it unlocked from there for free.
Also available via the my o2 app
25-10-2016 16:16 - edited 25-10-2016 16:47
25-10-2016 16:16 - edited 25-10-2016 16:47
Are you doing it through myo2?
Payg or Pay monthly ?
Only free on pay monthly or £15 on payg
on 25-10-2016 16:22
on 25-10-2016 16:22
As long as you have a o2 sim in the phone and the IMEI is showing correctly in My O2 then that is the quickest and easiest way to get it unlocked.
on 25-10-2016 16:59
on 25-10-2016 16:59
on 01-11-2016 11:45
Hey @Anonymous Did the above advice help you out - got your device unlocked in the end?