on 25-10-2016 16:08
Anybody know how ot get o2 to unlock a phone? I have tried the online form and got an automatic reply saying they could not find it but then you cant reply to the email.
I tried the onlien chat they found it and said it would be 48 hours, that did not happen, I tried the on line chat for gurus and they said it would take 7 days, that time is past and still not unlocked and now o2 on line chat seems to be down.
Anybody any suggestions on how I can unlock a iphone 5 s on o2?
Thx really appreciate any advice as o2 have been no help at all
Solved! Go to Solution.
25-10-2016 16:16 - edited 25-10-2016 16:47
Are you doing it through myo2?
Payg or Pay monthly ?
Only free on pay monthly or £15 on payg
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
on 25-10-2016 16:22
As long as you have a o2 sim in the phone and the IMEI is showing correctly in My O2 then that is the quickest and easiest way to get it unlocked.
on 25-10-2016 16:59
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 01-11-2016 11:45
Hey @Anonymous Did the above advice help you out - got your device unlocked in the end?
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