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unlocking a payg iphone se

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Anonymous
Not applicable

on ‎08-12-2016 20:05

on ‎08-12-2016 20:05

Hi do i need to add credit £15 on an iphone payg please? As when i click on unlock your device i get teh errot "this information is not available at the moment, please try again later"

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MI5
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on ‎08-12-2016 20:09

on ‎08-12-2016 20:09

You will need £15 credit to unlock it but you can try the manual form as referenced here http://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SI...
I think you are OK to unlock the SE now but if you get any problems give CS a call on 4445
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151933 Posts
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Registered:

on ‎08-12-2016 20:09

on ‎08-12-2016 20:09

You will need £15 credit to unlock it but you can try the manual form as referenced here http://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SI...
I think you are OK to unlock the SE now but if you get any problems give CS a call on 4445
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎08-12-2016 20:15

on ‎08-12-2016 20:15

will do many thanksBouncy

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎08-12-2016 20:18

on ‎08-12-2016 20:18

Good luck slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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