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transfering my number from O2 to EE

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Anonymous
Not applicable

on ‎13-08-2017 14:53

on ‎13-08-2017 14:53

what do i do next, now i have recieved a pay as you go Sim from O2, in order for me to get my old number back to my new iphone 6 on EE?

 

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jonsie
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on ‎13-08-2017 15:15

on ‎13-08-2017 15:15

You need to ask O2 for your PAC. Simply give that to EE customer service and they will do everything for you. 

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
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on ‎13-08-2017 15:15

on ‎13-08-2017 15:15

You need to ask O2 for your PAC. Simply give that to EE customer service and they will do everything for you. 

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎13-08-2017 15:24

on ‎13-08-2017 15:24

Your only way to get your PAC is to call 4445 and ask customer service for it.
Then see EE help here http://ee.co.uk/help/getting-started/joining-ee/keeping-your-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎15-08-2017 12:21

on ‎15-08-2017 12:21

@Anonymous The above advice should get you sorted but if you have any other questions please let us know wink

→ COVID-19 support - Help and support from O2 during the lockdown
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