cancel
Showing results for 
Search instead for 
Did you mean: 

tethering my xbox

Ahiggins1985
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

any idea why my xbox one x wont connect to my hotspot

Message 1 of 5
543 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 126820 Posts
  • 613 Topics
  • 21775 Solutions
Registered:

@Ahiggins1985 

Sometimes having your network settings on X Box set as a metered connection can cause issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
534 Views

O2Leyla
O2 Support
O2 Support
  • 75 Posts
  • 1 Topics
  • 8 Solutions
Registered:
Hello Ahiggins1985, I would restart hot-spot box if this doesn't help I would also check to make sure you have data available to use as you may have ran out, if neither of these are solutions you can get into contact with our technical support who will look into this further.

Hope this helps.
Message 3 of 5
518 Views

Ahiggins1985
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Yes hello. So I tried all of those things. I have unlimited data plan too. Just can’t for the life of me figure out why it won’t work. I wouldn’t normally use it but my internets not getting set up till next Friday
Message 4 of 5
512 Views

Feargal
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

T&C on the Unlimited plan seem to exclude tethering to Xbox.

 

"3.3 Unlimited UK Data sold on handset or SIMO contracts must only be used in mobile devices that do not require to be plugged in order to work. Any O2 mobile broadband Unlimited UK Data tariffs must only be used with the devices that they are sold with. Where other devices are used that do not comply with these terms, we reserve the right to transfer you to a more suitable plan."

Message 5 of 5
282 Views