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Anonymous
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Accepted Solution

sim card

Hi

i have a pay as you go phone with a standard size sim.i have purchased a new phone that requires a micro sim.will the balance be transferred if i do a simswap?

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Posts: 106,045
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: sim card

Yes, it will be.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 68: Extraordinaire
Posts: 15,596
Registered: ‎31-03-2010

Re: sim card

@Anonymous If you're able to go into an O2 store they will supply you with the correct sized sim and transfer your details and balance to the new sim for you.

I DO NOT WORK FOR O2



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Posts: 80,692
Topics: 574
Solutions: 3,896
Registered: ‎04-01-2009

Re: sim card

Highlighted
Posts: 106,045
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: sim card

The question was a simple one with no mention of how to sim swap?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 80,692
Topics: 574
Solutions: 3,896
Registered: ‎04-01-2009

Re: sim card

Highlighted
Posts: 106,045
Topics: 554
Solutions: 13,955
Registered: ‎04-04-2012

Re: sim card

Sure has
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 80,692
Topics: 574
Solutions: 3,896
Registered: ‎04-01-2009

Re: sim card