Solved: Re: sim card

Anonymous · ‎19-11-2016

Hi

i have a pay as you go phone with a standard size sim.i have purchased a new phone that requires a micro sim.will the balance be transferred if i do a simswap?

Bambino · ‎19-11-2016

@Anonymous If you're able to go into an O2 store they will supply you with the correct sized sim and transfer your details and balance to the new sim for you.

I DO NOT WORK FOR O2

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MI5 · ‎19-11-2016

Yes, it will be.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎19-11-2016

@Anonymous If you're able to go into an O2 store they will supply you with the correct sized sim and transfer your details and balance to the new sim for you.

I DO NOT WORK FOR O2

jonsie · ‎20-11-2016

Or do the sim swap here : Swap my sim

Although much the easiest is instore as @Bambino advises.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-11-2016

The question was a simple one with no mention of how to sim swap?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-11-2016

The OP mentioned a sim swap and he has been given a choice how to do it.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-11-2016

Sure has

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-11-2016

And that's a bad thing how and why?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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