cancel
Showing results for 
Search instead for 
Did you mean: 

setting up personal hotspot on iPhone 5c

Anonymous
Not applicable

Can anyone help me to get this up and running? The set up directs me to o2.co.uk/iphonehelp/modem but this takes you just too2 help

Message 1 of 26
14,842 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Would be best to call 202 now as it should be working.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 16 of 26
7,754 Views
25 REPLIES 25

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

you are on an iphone pay monthly tariff? if not you will never get it to work

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 26
14,082 Views

Anonymous
Not applicable

yes pay monthly - 

Message 3 of 26
14,080 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Good start slight_smile
Is your apn set to "iData" ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 26
14,078 Views

Anonymous
Not applicable
Have you got an iphone data bolt on shown in my O2
Message 5 of 26
14,073 Views

Anonymous
Not applicable
there are three APN settings
cellular data set to mobile.o2.co.uk
visual voicemail set to idata
mms set to idata
Message 6 of 26
14,072 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Change the top one to iData too (password is vertigo).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 26
14,066 Views

Anonymous
Not applicable
i had that with my previous iPhone 5 so should have, as this was an insurance replacement
Message 8 of 26
14,061 Views

Anonymous
Not applicable
Is it working now with the changed apn?
Message 9 of 26
14,058 Views

Anonymous
Not applicable
i have done that - what next please?
Message 10 of 26
14,054 Views