Solved: Re: setting up personal hotspot on iPhone 5c

Anonymous · ‎28-04-2014

Can anyone help me to get this up and running? The set up directs me to o2.co.uk/iphonehelp/modem but this takes you just too2 help

MI5 · ‎28-04-2014

Would be best to call 202 now as it should be working.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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adamtemp64 · ‎28-04-2014

you are on an iphone pay monthly tariff? if not you will never get it to work

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Anonymous · ‎28-04-2014

yes pay monthly -

MI5 · ‎28-04-2014

Good start

Is your apn set to "iData" ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-04-2014

Have you got an iphone data bolt on shown in my O2

Anonymous · ‎28-04-2014

there are three APN settings
cellular data set to mobile.o2.co.uk
visual voicemail set to idata
mms set to idata

MI5 · ‎28-04-2014

Change the top one to iData too (password is vertigo).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-04-2014

i had that with my previous iPhone 5 so should have, as this was an insurance replacement

Anonymous · ‎28-04-2014

Is it working now with the changed apn?

Anonymous · ‎28-04-2014

i have done that - what next please?

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