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setting up personal hotspot on iPhone 5c

Anonymous
Not applicable

Can anyone help me to get this up and running? The set up directs me to o2.co.uk/iphonehelp/modem but this takes you just too2 help

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MI5
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Would be best to call 202 now as it should be working.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 16 of 26
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adamtemp64
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you are on an iphone pay monthly tariff? if not you will never get it to work

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 26
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Anonymous
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yes pay monthly - 

Message 3 of 26
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MI5
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Good start slight_smile
Is your apn set to "iData" ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 26
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Anonymous
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Have you got an iphone data bolt on shown in my O2
Message 5 of 26
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Anonymous
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there are three APN settings
cellular data set to mobile.o2.co.uk
visual voicemail set to idata
mms set to idata
Message 6 of 26
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MI5
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Change the top one to iData too (password is vertigo).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 26
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Anonymous
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i had that with my previous iPhone 5 so should have, as this was an insurance replacement
Message 8 of 26
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Anonymous
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Is it working now with the changed apn?
Message 9 of 26
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Anonymous
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i have done that - what next please?
Message 10 of 26
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