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Anonymous
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Accepted Solution

sending picture messages

How do I update the network settings on an iphone 6 to allow me to send picture messages in the UK? I have just moved from Australia and activated a £25 pay as you go data bundle. I can send text, access the internet and make calls but can't send picture messages. Even if someone could let me know how I can call O2 and speak to an operator that would be appreciated, thanks

Posts: 16,395
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Registered: ‎13-08-2008

Re: sending picture messages

[ Edited ]

you need to ensure mms is enabled in Settings > messages > mms messaging on

 

Remember they do cost a lot to send 45p each in uk https://www.o2.co.uk/termsandconditions/mobile/pay-as-you-go-big-bundle-tariff-charges

 

all contact options http://www.o2.co.uk/contactus

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Posts: 89,306
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Registered: ‎04-04-2012

Re: sending picture messages

You can't send an mms from your bundle allowances, you need to add extra credit.
Your settings are automatically installed and will work with appropriate funds on your account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 6,105
Registered: ‎23-07-2014

Re: sending picture messages

Good evening @Anonymous! How are you doing with the picture messaging - did you get it working?

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Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: sending picture messages

Hello @Anonymous,

If you are visual like me, you can check the interactive device guide for Apple iPhone 6 - iOS 10 (please change it if you have a different OS) about MMS Sending pictures or MMS Manual configuration.

 

Let us know if you need anything else Wave

 

Thanks @MI5 and @adamtemp64 for the help Mexican Wave

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Posts: 71,960
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Registered: ‎04-01-2009

Re: sending picture messages

Best way to get the network settings is to text ACTIVE to 2020.